We partner with companies using robotics and AI to lower the cost of diagnostics, integrate their devices into our tech platform, and sell this bundle to doctors with financing.
Our devices cost a fraction of what typical devices cost and doctors pay only 10-20% upfront with financing partners covering 80-90% via loans.
Tests are completed in the doctor’s office with results available in less than 10 minutes.
Our software links diagnostic devices with an electronic medical record (EMR) system that records all patient data. It also sends customized health tips and reminders to patients based on their condition.
Optimal treatment guided by evidence
Results in 10 minutes vs. 1-2 days
Broader test range using FDA/CE-approved devices previously not available
Cost less than traditional labs
Do not spend time and money visiting far away labs
Patient records are stored for higher quality follow-up visits
Ilara Health helped me acquire new diagnostic equipment at a much lower price. I can now offer more tests, make more money and most importantly, offer better care to my patients.
Our diagnostics target the conditions that cause 80% of patient visits to primary care clinics.
The biggest killers in Africa but are largely preventable with accurate, timely diagnosis and treatment.
Diabetes, hypertension and cardiovascular disease affect 20%+ of Kenyan adults.
Africa has the world's worst maternal and newborn health outcomes, but many promising new innovations exist.
Ilara Health was founded by entrepreneurs and investors with multidisciplinary skills in medicine, distribution, software and sales.
Former MD at Rocket Internet. 10+ years of launching, growing and exiting 20+ tech ventures in Africa and globally. Columbia MBA.
Ex-Lazard Healthcare M&A. Columbia University BA.
Ex-Careem (acquired by Uber), Ex-Daraz (Alibaba Group), Former Senior Analyst at S&P Global, Analytics MBA at the University of Iowa
Former Technical Director and Director of Product at Maisha Meds and Software Engineer at PowerGen. Computer Science at the University of Waterloo.
10+ years experience in building sales teams and strategies in Cape Town, London and Ireland with a real passion for training and development. Former Head of Sales for Groupon South Africa.
Previously project lead at the Dutch National Blood Bank. PhD in nanoscience at Aarhus University. Alumna Marie Skłodowska Curie Action program.
A brief intro - just a few paragraphs so that potential new ones can get more familiar.
A brief intro - just a few paragraphs so that potential new ones can get more familiar.
A brief intro - just a few paragraphs so that potential new ones can get more familiar.
Nairobi-based healthtech startup Ilara Health has raised $735 000 in seed funding from a group of angel investors and venture capital (VC) firms.
The angel investors that participated in the deal include Esther Dyson, Nijhad Jamal, Aadil Mamujee, former director of the Africinvest Innovation Fund Selma Ribica and Shakir Merali...
Nairobi-based Ilara Health, that’s working to make healthcare diagnostics services more accessible, affordable and accurate in Africa, has raised $735,000 in a seed round with participation from local and foreign venture capital firms.The investment round has participation from Nairobi-based...
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When Disrupt Africa reported last week on the US$735,000 seed funding round raised by Kenyan e-health startup Ilara Health, the name of the company’s chief executive officer (CEO) may have been a little familiar to many.Best known in recent years for his investment activities, Emilian Popa is also an entrepreneur in his own right, with more than 10 years of experience launching...
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Ilara Health has raised Sh75.8 million in seed funding from local and foreign venture capital firms for local expansion. Nairobi-based healthcare diagnostics company Ilara Health has raised Sh75.8 million in seed funding from local and foreign venture capital firms for local expansion. Founded last year, Ilara Health says it sources tech-powered diagnostic equipment...
Affordable medicine is a miracle still in its African infancy. One of the companies pushing this turnaround for the continent is Ilara, a healthtech startup based in Nairobi. The firm has raised a seed round of USD 735 K from foreign and local investors. The new investment saw the participation...
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The Kenyan startup helps doctors and their patients access affordable health diagnostic equipment with installment payments. It raised $735,000 from ShakaVC, Chandaria Capital, Villgro Kenya, and a group of angel investors.
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Whether you have a question about our devices, software, need a demo, or anything else, our team is ready to answer all your questions.
Email Us
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Medical, health
Full Time
Permanent
Mid-Level
5 Years
Ilara Health is on a mission to make diagnostics affordable for Africa. Founded by entrepreneurs passionate about healthcare, Ilara Health brings in technology powered diagnostics from around the world and provides financing to make these diagnostics products available in low to middle income communities, all integrated in the near future via a tech platform.Ilara Health is a venture funded company on an aggressive growth path and this is an opportunity to get into an exciting, early stage tech startup that is bound to make an impact on healthcare outcomes in Africa.The roleWe are looking for a deeply experienced and knowledgeable compliance practitioner to help us navigate the regulatory environment in the following areas:Medical Devices Regulation (PPB)Laboratory Regulation (KMLTTB)Ministry of Health Regulations (MoH)Import regulations (KEBS, KRA, Customs)Tax regulations (KRA, NSSF etc)
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Requirements
Experience working in a compliance consulting or audit environment (KPMG/PWC/Deloitte or equivalent experience preferred
Deep knowledge and experience in medical device regulations including implementation of approvals
Experience with medical device imports
Experience with the corporate and employee tax environment is preferred but not required
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Sales, marketing, promotion
Full Time
Permanent
Mid-Level
2 Years
Ilara Health makes common diagnostics accessible and affordable to the 500 million people in Africa who today struggle to access even basic blood tests.We partner with companies using robotics and AI to lower the cost of diagnostics, integrate their devices into our tech platform, and sell this bundle to doctors with financing.The holder of the position will provide great customer experience (by showing empathy, creating rapport and building trust) through contact with Ilara customers. The target is to ensure excellent service standards, efficient response to customer inquiries and maintain high customer satisfaction.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Customer Care
Handle customer inquiries via telephone and/or Email.
Update customer information in the customer service database during and after each call.
Manage and resolve customer complaints.
Provide customers with product and service information by clearly explaining procedures; answering questions; providing information.
Identify and escalate priority issues and where necessary, follow up customer concerns.
Document all customer interaction information according to standard operating procedures.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures.
Sales
Actively assist sales agents in acquiring new customers.
Cross Functional Roles
Receive and communicate any feedback from the customer that impacts the organization.
Surveys assigned from time to time.
Any other duties assigned from time to time.
Degree OR Diploma in any business-related field.
Fluent in English and Kiswahili languages.
English and Kiswahili (Written and spoken)
Proven customer support experience or experience as a Telesales representative.
Proficient in Office and CRM applications.
Strong phone contact handling and active listening skills.
Someone who has great service attitude and passion towards customer satisfaction.
Ability to work in shifts.
Maintains communication equipment in working order, reporting problems promptly and effectively.
Customer orientation and ability to adapt and respond to different types of people.
Demonstrate ability to handle pressure and perform duties well to completion.
Ability to multi-task, prioritize and manage time effectively.
Demonstrate ability to be a team player, working to achieve own and team targets. ·
Previous Call Center experience will be an added advantage
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Sales, marketing, promotion
Full Time
Permanent
Mid-Level
2 Years
Ilara Health makes common diagnostics accessible and affordable to the 500 million people in Africa who today struggle to access even basic blood tests.We partner with companies using robotics and AI to lower the cost of diagnostics, integrate their devices into our tech platform, and sell this bundle to doctors with financing.The holder of the position will provide great customer experience (by showing empathy, creating rapport and building trust) through contact with Ilara customers. The target is to ensure excellent service standards, efficient response to customer inquiries and maintain high customer satisfaction.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Customer Care
Handle customer inquiries via telephone and/or Email.
Update customer information in the customer service database during and after each call.
Manage and resolve customer complaints.
Provide customers with product and service information by clearly explaining procedures; answering questions; providing information.
Identify and escalate priority issues and where necessary, follow up customer concerns.
Document all customer interaction information according to standard operating procedures.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures.
Sales
Actively assist sales agents in acquiring new customers.
Cross Functional Roles
Receive and communicate any feedback from the customer that impacts the organization.
Surveys assigned from time to time.
Any other duties assigned from time to time.
Degree OR Diploma in any business-related field.
Fluent in English and Kiswahili languages.
English and Kiswahili (Written and spoken)
Proven customer support experience or experience as a Telesales representative.
Proficient in Office and CRM applications.
Strong phone contact handling and active listening skills.
Someone who has great service attitude and passion towards customer satisfaction.
Ability to work in shifts.
Maintains communication equipment in working order, reporting problems promptly and effectively.
Customer orientation and ability to adapt and respond to different types of people.
Demonstrate ability to handle pressure and perform duties well to completion.
Ability to multi-task, prioritize and manage time effectively.
Demonstrate ability to be a team player, working to achieve own and team targets. ·
Previous Call Center experience will be an added advantage
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Sales, marketing, promotion
Full Time
Permanent
Entry-Level
1 Years
Would you like to kick off your medical device sales career in Kenya’s most exciting and impact driven healthcare start-up? About usIlara Health makes common diagnostics accessible and affordable to the 500 million people in Africa who today struggle to access even basic blood tests.We partner with companies using robotics and AI to lower the cost of diagnostics, integrate their devices into our tech platform, and sell this bundle to doctors with financing.Description of Role Ilara Health is seeking a full-time Medical Device Field Sales Representative to support the growth of the business and drive our outreach to clinics in and around Nairobi and other counties. Ilara Health distributes modern, high quality diagnostic devices to undeserved primary health clinics that struggle to afford even basic equipment. To meet our objectives, we are looking to strengthen our sales team and give you the opportunity to challenge yourself. You will play a pivotal role in achieving the sales targets and eventually generating revenue for the organisation. You will be the face of Ilara Health’s brand to our customers. You will establish plans and strategize on methods for expanding the customer base in your assigned sales territory in conjunction with the VP of Sales. As part of the recruitment process, you are required to fill out the form below in order for you to move to the next stage of the recruitment process. Ensure you also complete your applicationHere is the link to the questionnaire;NB all attachments should be in video format(apart from your CV)https://docs.google.com/forms/d/e/1FAIpQLSf2W0YSXcXiHusEL-Jdl_MvRuSp8NxwbZYsgypiu3-Jy357Eg/viewform.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Achieve sales targets as set forth in the sales projections.
Manage time and expectations on the field daily.
Manage your sales funnel by reaching out to potential clients and maintaining relationships in a very organised manner.
Ensure sales are conducted in accordance with documented processes and procedures
Ensure to only sell to customers that are able to pay for the products during the loan period.
Coordinate customer installations, while maintaining the agreed SLA.
Manage use of Ilara Health’s assets and vigilantly contain selling costs.
Drive the implementation of the after sales process by ensuring that the customers are aware, trained and performing in accordance with it.
Ensure proper documentation and handling of the administrative work involved in the on-boarding of new facilities.
Collaborate with the VP of Sales in planning & implementing training programs for facilities.
Qualifications
Required education: Undergraduate degree/Diploma
Nice-to-have: experience as a field sales representative / sale associate in a medical equipment or pharmaceuticals distributor company.
Adaptable & comfortable in a complicated and constantly evolving business environment. Fast learner. Willing to contribute in areas beyond formal job description
Strong communications & highly organized and structured individual.
Strong analytical skills.
Willingness to work a variety of hours as the business demands, including occasionally late nights & weekends.
Familiarity with office applications (especially Excel) as well as Google Drive, Google Forms, Skype etc
Linguistic capabilities: Swahili, and English
Benefits of Working at Ilara Health
At Ilara Health, we are a diverse team of highly energized local and international individuals, committed to listening to the needs of our customers in peri-urban/rural primary healthcare facilities that do not have access to common diagnostic tests.
Every individual from our interns to the company founders contributes to the success of the company in different ways.
Every team member at Ilara Health has the same drive an excitement towards achieving the collective goals. Working hard and being creative are synonymous in our start-up ethos.
You will have the opportunity to directly/indirectly impact primary healthcare facilities/patients by dramatically improving the quality of healthcare for millions.
Competitive Salary package based on a fixed and variable component.
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Sales, marketing, promotion
Full Time
Permanent
Entry-Level
1 Years
Would you like to kick off your medical device sales career in Kenya’s most exciting and impact driven healthcare start-up? About usIlara Health makes common diagnostics accessible and affordable to the 500 million people in Africa who today struggle to access even basic blood tests.We partner with companies using robotics and AI to lower the cost of diagnostics, integrate their devices into our tech platform, and sell this bundle to doctors with financing.Description of Role Ilara Health is seeking a full-time Medical Device Field Sales Representative to support the growth of the business and drive our outreach to clinics in and around Nairobi and other counties. Ilara Health distributes modern, high quality diagnostic devices to undeserved primary health clinics that struggle to afford even basic equipment. To meet our objectives, we are looking to strengthen our sales team and give you the opportunity to challenge yourself. You will play a pivotal role in achieving the sales targets and eventually generating revenue for the organisation. You will be the face of Ilara Health’s brand to our customers. You will establish plans and strategize on methods for expanding the customer base in your assigned sales territory in conjunction with the VP of Sales. As part of the recruitment process, you are required to fill out the form below in order for you to move to the next stage of the recruitment process. Ensure you also complete your applicationHere is the link to the questionnaire;NB all attachments should be in video format(apart from your CV)https://docs.google.com/forms/d/e/1FAIpQLSf2W0YSXcXiHusEL-Jdl_MvRuSp8NxwbZYsgypiu3-Jy357Eg/viewform.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Achieve sales targets as set forth in the sales projections.
Manage time and expectations on the field daily.
Manage your sales funnel by reaching out to potential clients and maintaining relationships in a very organised manner.
Ensure sales are conducted in accordance with documented processes and procedures
Ensure to only sell to customers that are able to pay for the products during the loan period.
Coordinate customer installations, while maintaining the agreed SLA.
Manage use of Ilara Health’s assets and vigilantly contain selling costs.
Drive the implementation of the after sales process by ensuring that the customers are aware, trained and performing in accordance with it.
Ensure proper documentation and handling of the administrative work involved in the on-boarding of new facilities.
Collaborate with the VP of Sales in planning & implementing training programs for facilities.
Qualifications
Required education: Undergraduate degree/Diploma
Nice-to-have: experience as a field sales representative / sale associate in a medical equipment or pharmaceuticals distributor company.
Adaptable & comfortable in a complicated and constantly evolving business environment. Fast learner. Willing to contribute in areas beyond formal job description
Strong communications & highly organized and structured individual.
Strong analytical skills.
Willingness to work a variety of hours as the business demands, including occasionally late nights & weekends.
Familiarity with office applications (especially Excel) as well as Google Drive, Google Forms, Skype etc
Linguistic capabilities: Swahili, and English
Benefits of Working at Ilara Health
At Ilara Health, we are a diverse team of highly energized local and international individuals, committed to listening to the needs of our customers in peri-urban/rural primary healthcare facilities that do not have access to common diagnostic tests.
Every individual from our interns to the company founders contributes to the success of the company in different ways.
Every team member at Ilara Health has the same drive an excitement towards achieving the collective goals. Working hard and being creative are synonymous in our start-up ethos.
You will have the opportunity to directly/indirectly impact primary healthcare facilities/patients by dramatically improving the quality of healthcare for millions.
Competitive Salary package based on a fixed and variable component.
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Sales, marketing, promotion
Full Time
Permanent
Mid-Level
3 Years
ILARA HEALTH is a series A healthcare start - up based in Nairobi and Kisumu and will be expanding to Rift Valley, Mount Kenya and the Coastal region in 2021.At ILara Health our mission is to make common diagnostics affordable and accessible to all Kenyan’s. In our aim to achieve this we partner with facilities in peri - urban areas by leasing them diagnostic tools without hefty upfront payments allowing them to better serve their local communities and earn extra revenue for their facilities. It is the sole responsibility of the sales team to build this network of facilities - FAST!As the Regional Sales Manager you will be responsible for the performance of the sales team managers that report directly to you. Their performance is based on their team's performance. It will be your responsibility to monitor and manage your team managers ensuring that they are getting the very best out of each member of their team.You will act as a mentor and a coach to your team leads, supporting them in running their team and consistently guiding them on how to be the best leaders they possibly can be.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Requirements
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Sales, marketing, promotion
Full Time
Permanent
Mid-Level
2 Years
ILARA HEALTH is a series A healthcare start - up based in Nairobi and Kisumu and will be expanding to Rift Valley, Mount Kenya and the Coastal region in 2021.At ILara Health our mission is to make common diagnostics affordable and accessible to all Kenyan’s. In our aim to achieve this we partner with facilities in peri - urban areas by leasing them diagnostic tools without hefty upfront payments allowing them to better serve their local communities and earn extra revenue for their facilities. It is the sole responsibility of the sales team to build this network of facilities - FAST!Job DescriptionAs a Sales Manager for ILARA HEALTH you will be responsible for the performance of each individual on your team who will report directly to you. Their performance is target based and we have a zero tolerance policy for underperformance - there is no grey area in our sales team, individuals must meet or exceed targets. It is that simple! It will be your responsibility to monitor, manage, coach and keep each individual on your team accountable for what they need to achieve on a daily, weekly and monthly basis. You must be a supportive accountability partner and constant coach for each individual on your team.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Daily field coaching and feedback; spend at least 5 hours a week with each individual on your team. During this time you will be coaching them and giving them live feedback on their pitch and ensuring they are working their territory efficiently. This feedback needs to be documented and shared with the Regional Sales Manager daily.
Daily KPI management; ensure individual daily KPI’s are met and entered correctly into the CRM
Daily evening calls with team; run evening calls with your team to discuss the day using the data in the CRM as a reference
Morning reporting; daily morning call with the Regional Sales Manager to report on the previous day and discuss plans for the day
1 on 1s; conduct weekly 1 on 1’s with each individual on your team
Requirements
Diploma or equivalent (Advantageous)
Successful track record in field sales - B2B is advantageous
1 + years experience in sales management - B2B is advantageous
Successful track record in sales training (Advantageous)
Sense of urgency and accountability
Obsessed with efficiency and process
Results and target driven
Competent in G- suite
Highly organized
Approachable yet firm
Fluent in English and Swahili - written and spoken
Car/Motorbike (Advantageous)
Medical cover after probation period - 3 months
Travel and phone allowance
Commission
Monthly incentives
Quarterly sales conference
Company meeting every Friday with drinks and recreational activities
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Sales, marketing, promotion
Full Time
Permanent
Mid-Level
2 Years
ILARA HEALTH is a series A healthcare start - up based in Nairobi and Kisumu and will be expanding to Rift Valley, Mount Kenya and the Coastal region in 2021.At ILara Health our mission is to make common diagnostics affordable and accessible to all Kenyan’s. In our aim to achieve this we partner with facilities in peri - urban areas by leasing them diagnostic tools without hefty upfront payments allowing them to better serve their local communities and earn extra revenue for their facilities. It is the sole responsibility of the sales team to build this network of facilities - FAST!As a Telesales Manager for ILARA HEALTH you will be responsible for the performance of each individual on your team who will report directly to you. Their performance is target based and we have a zero tolerance policy for underperformance - there is no grey area in our sales team, individuals must meet or exceed targets. It is that simple! It will be your responsibility to monitor, manage, coach and keep each individual on your team accountable for what it is they need to achieve on a daily basis. You must be a supportive accountability partner and constant coach for each individual on your team.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Requirements
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Information technology, software development, data
Full Time
Permanent
Mid-Level
2 Years
About IlaraIlara was founded to bring diagnostic support and essential tests to patients and providers who currently are unable to access these basic life-saving tools. We partner with companies that are disrupting the diagnostic device landscape, integrate their devices into our tech platform, and offer this diagnostic package plus smart financing to health facilities in peri-urban areas across Africa. As a result, our facilities are now able to offer their patients essential tests through our affordable, tech-enabled, point of care (POC) diagnostic suite. The suite of software services we are building as an overlay to the existing hardware-based platform will enable our facilities to reach a wider number of patients and drive patient engagement through what we call our closed loop patient management system. This system includes patient and provider portals, automated care programs based diagnostic device results, and a remote care platform for clinics.You’ll be joining a fast-paced startup environment and have an opportunity to make a large impact on Ilara’s product development at an early stage. The work you do will have an impact on bringing better healthcare services to communities in peri-urban and rural areas of Kenya. We’re all super passionate about the work we do, and are looking for people with a drive to make real change in the world! What will you be working on?We’re looking for a pragmatic, results driven UX researcher to lead Ilara’s user experience design projects in the field. Ilara follows a human centred design approach and our team has spent hundreds of hours in the field speaking with our users. As we grow, we’re looking for someone who can own this process and build UX design studies and programs to drive our product development and strategy. You’ll work with the leadership team to define design projects to help us understand what we need to build, and how our products should be designed to meet user requirements. You’ll do this by getting to know our customers better than anyone.NB: If you have a link to your portfolio, you can add it to your resume/cv. This is optional
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Work with the leadership team to identify key areas where we need to gather more information from users
Spend 75% of your time in the field coordinating projects, gathering data, and speaking with users
Build a user design pipeline for new projects and standardize processes
Incorporate user research methods that guide the design, development and refinement of our research
Plan and implement design projects such as user interviews, surveys and other design project methods
You have 2+ years of experience in UX research/design, behavioural research and/or product design/management roles
Strong background in prototyping, user research and human centred design
Have experience applying analytical, data-driven decision making to design projects
Experience working on real world design projects that have contributed to projects that have been rolled out an iterated on
Experience in a fast-paced startup environment where you’ve integrated rapidly and pivoted quickly on your designs
Entrepreneurial/business orientation
Excited by taking the time to deeply understand a user base and applying that knowledge to develop products and services that serve a real need
Some technical experience a bonus
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Accounting, finance, banking, insurance
Full Time
Permanent
Entry-Level
6 Months
About Ilara HealthIlara Health makes common diagnostics accessible and affordable to the 500 million people in Africa who today struggle to access even basic blood tests. We partner with companies using robotics and AI to lower the cost of diagnostics, integrate their devices into our tech platform, and sell this bundle to doctors with financing.Job SummaryIlara Health is seeking to recruit a Finance Associate to support the Finance and Accounting function in day-to-day operations as well as maintain order and transparency for the company’s finances. The ideal candidate should be well versed in financial principles and able to work comfortably with numbers and great attention to detail.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
• Assist in balancing general ledger accounts
• Assist in creating and analysing financial reports
• Assist in ensuring proper documentation of payment vouchers and all other supporting documents.
• Assist in ensuring efficient, timely and accurate recording of payments and tracking of accounts payable.
• Assist in preparing and processing bank payments and reconciliation of banking activities
• Assist in preparing payment vouchers ensuring proper documentation and recording to accounting system on daily basis.
• Assist with audit related duties.
• Assist in performing other duties as assigned.
Qualifications
• Diploma/Degree in Finance or a related course.
• Great attention to detail
• Excellent communication and interpersonal skills.
• Excellent knowledge is MS Excel is an added advantage.
• Ability to adapt quickly and work independently.
• Fluent in English and Swahili
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Business, strategic management
Full Time
Permanent
Entry-Level
1 Years
Ilara Health makes common diagnostics accessible and affordable to the 500 million people in Africa who today struggle to access even basic blood tests. We partner with companies using robotics and AI to lower the cost of diagnostics, integrate their devices into our tech platform, and sell this bundle to doctors with financing.As an Operations Associate, you will be responsible for maintaining and developing operational procedures that are required to run the day to day activities of the company. You will liaise with cross functional internal teams to continuously improve the entire operational experience within the company.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Receive, Inspect and record inventory in the Inventory account system.
Minimize lead time from the time of order to delivery
Leads communication efforts between Suppliers and Ilara Health in establishing availability of Inventory
Proactively assesses, clarifies, and validates company needs on an on-going basis.
Provides operational feedback for development of operational strategies.
Growing and developing existing clients through account specific growth strategies.
Address operational problems and complaints to maximize satisfaction within the company.
Be accountable for the commercial performance & growth in share of wallet of accounts.
Work with cross divisional teams to meet the objectives and goals of the company
Proactively report all operational information to the Head of Operations.
Build strong communication with the sales, product development and Customer Success teams that support clients to establish high customer satisfaction.
Skills
Be Organized.
Ability to manage the whole relationship cycle.
Negotiation skills to craft solutions for our customers.
Good time management to prioritize work accordingly.
Collaboratively work with internal departments for customer satisfaction
Who You Are
Ability to understand medical devices and healthcare value chain
Willingness to initiate and build relationships
Self-starter who is capable of working autonomously
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Accounting, finance, banking, insurance
Full Time
Permanent
Mid-Level
3 Years
About the companyIlara Health is on a mission to make diagnostics affordable for Africa. Founded by entrepreneurs passionate about healthcare, Ilara Health brings in technology powered diagnostics from around the world and provides financing to make these diagnostics products available in low to middle income communities, all integrated in the near future via a tech platform.Ilara Health is a venture funded company on an aggressive growth path and this is an opportunity to get into an exciting, early stage tech start-up that is bound to make an impact on healthcare outcomes in Africa.The roleWe are looking for a super-smart finance and accounting professional to lay the foundation of our in-house finance function. This person will build Ilara Health’s finance team from the ground up and will eventually be in a position to move into a Head of Finance or a CFO role.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Medical, health
Full Time
Permanent
Mid-Level
5 Years
Ilara Health is on a mission to make diagnostics affordable for Africa. Founded by entrepreneurs passionate about healthcare, Ilara Health brings in technology powered diagnostics from around the world and provides financing to make these diagnostics products available in low to middle income communities, all integrated in the near future via a tech platform.Ilara Health is a venture funded company on an aggressive growth path and this is an opportunity to get into an exciting, early stage tech start-up that is bound to make an impact on healthcare outcomes in Africa.The roleWe are looking for an experienced, ambitious and talented Regional Lab Manager. Reporting to the head of labs, this position will form the backbone of our lab operations across the country and will be a key enabler for expansion as well as a path to profitability
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
People management of local lab managers and lab technicians
Operations management for labs including inventory, accounting, and customer service
Owning local P&Ls and responsible for existing laboratory growth and profitability
Marketing management by building a robust referral network of medical facilities for each lab and maintaining engagement with them over time
Field research operations for scouting locations for the next few labs
Adhoc operations including awareness campaigns, screening campaigns, and medical camps
Requirements
5+ years of experience in managing, building, and expanding a chain of labs
3+ years as a laboratory technician
Excellent knowledge of regulatory landscape for diagnostic services and laboratories in Kenya with existing KMLTTB relationships
Willingness to experiment with new business models and a drive to disrupt business models
Strong understanding of P&L management and budgeting processes
Proficiency in Excel and PowerPoint
Experience managing cross-regional teams and working alongside a varied range of stakeholders
Excellent communication and time management skills
Would you like to work for Kenya’s most exciting and impact driven healthcare start-up?
Information technology, software development, data
Full Time
Permanent
Mid-Level
5 Years
About IlaraIlara was founded to bring diagnostic support and essential tests to patients and providers who currently are unable to access these basic life-saving tools. We partner with companies that are disrupting the diagnostic device landscape, integrate their devices into our tech platform, and offer this diagnostic package plus smart financing to health facilities in peri-urban areas across Africa. As a result, our facilities are now able to offer their patients essential tests through our affordable, tech-enabled, point of care (POC) diagnostic suite. The suite of software services we are building as an overlay to the existing hardware-based platform will enable our facilities to reach a wider number of patients and drive patient engagement through what we call our closed loop patient management system. This system includes patient and provider portals, automated care programs based diagnostic device results, and a remote care platform for clinics.You’ll be joining a fast-paced startup environment and have an opportunity to make a large impact on Ilara’s product development at an early stage. The work you do will have an impact on bringing better healthcare services to communities in peri-urban and rural areas of Kenya. We’re all super passionate about the work we do, and are looking for people with a drive to make real change in the world! What will you be working on?We’re looking for a well-rounded Senior Full Stack Software Engineer to work on all of the components of our stack - we have tons of work to do on our React front end, Kotlin/Spring healthcare modules, Node.js messaging platform. To succeed in this role, you should be just as comfortable building beautiful front-end interfaces as you are driving back-end development. We’re early stage, and flexible, so our approach is to have you work on what makes you the most excited! You’ll be joining a small engineering team and be responsible for driving development of industry leading products and services. As we grow, you’ll help build a dynamic and interesting engineering culture and assist in hiring a world-class team. You’ll be working on software that has a real impact on the health outcomes of the people we serve, and play an instrumental role in helping Ilara achieve its goal of improving patient care across East Africa NB:ADD A LINK TO YOUR PORTFOLIO ON YOUR RESUME/CV
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
Help build and ship industry-leading healthcare products
Build beautiful user interfaces and user experiences on the front end, and efficient, scalable backend solutions
Be a Javascript wizard and lead development on Node.js and React
Work with other senior engineers to develop product technical and visual design
Contribute towards developing Ilara’s product road map and vision
Assist with front-end UI and UX design
Help make high-level technical decisions about Ilara’s tech stack, infrastructure requirements and internal coding workflow process
Assist with hiring med-level and junior engineers
Assist with back end development in Kotlin/Spring and/or Express and Node.js
Assist with dev-ops where necessary
Be a coding chameleon! Ilara is a super young company, and we’ll need help with a wide range of engineering tasks.
Write clean code and effective documentation
About you
Bachelors or Master’s Degree in Computer Science, Software Engineering Computer Engineering, Math or other technical degree. Equivalent professional experience is also sufficient
5+ years of experience in technical role
2+ years of experience working with React, Node, Express or equivalent Javascript framework
1+ years working on front-end web development using a modern javascript framework
Experience developing and shipping production-level software
Proven ability to build simple, beautiful front-end interfaces
Experience building and designing secure, robust and efficient back-end applications
Some experience building front end and/or back end systems in a JavaScript stack
Ability to pick up new languages, frameworks and system easily
Some managerial experience a plus
Experience building software systems for healthcare a plus
Some dev-ops experience a plus
You have entrepreneurial drive, creativity, are resourceful and have a sense of humour
You get energy from working with a mission-driven team who are passionate about improving healthcare in Kenya
